How can we assist you?
Find answers to the most common questions about our services.
CLEANING PACKAGES
Everything in a Standard Clean, plus baseboards, light fixtures, vents, ceiling fans, switch plates, and window sills. Recommended for first-time clients or if it’s been over a month since your last pro cleaning. 📌 Oven, fridge, cabinets and window interior are separate add-ons — select them at booking.
Our most thorough clean — every room, every drawer, every closet. Perfect for homeowners, landlords, tenants, and property managers.
Requirements:
- Home must be empty before we arrive
- Electricity and running water needed
Add-ons available at booking:
- Finished basement
- Inside refrigerator
- Inside oven
- Inside cabinets
- Inside windows
- Garage sweep
- Second kitchen
Extras are additional services you can add to any clean. Common extras include: oven, fridge, windows, cabinets interiors, garage sweep, and basement. Pick during booking. Extra cost applies.
Choose Standard if:
- Your home was professionally cleaned within the last month
- You just need regular maintenance
Choose Deep if:
- It’s your first time with us
- It’s been 6+ weeks since your last pro clean
- You want baseboards, fans, walls, vents, window tracks, sills and light fixtures done
Once we do a Deep Clean, Standard is perfect for keeping it that way.
If you have specific areas that you would like your cleaner to concentrate on during your Deep Clean service, just let us know and we’ll make sure to add those areas to the service order.
Yes. We follow a detailed 75-point checklist for every clean. See exactly what we clean:
Here’s what you get in our 100% Satisfaction Guaranteed cleaning service
For safety and liability reasons, we don’t handle:
Biohazards & Waste
- Human or pet waste (bodily fluids)
- Mold, biohazards, or hazardous materials
- Pest infestations, waste, or droppings
Exterior & Heavy Work
- Pressure washing, exterior windows, or gutters
- Moving heavy furniture or large items
- High ladder work (team safety first)
Special Situations
- Hoarding situations
- Wet wiping light bulbs (risk of breakage)
A few notes:
- We’ll wash your dishes but won’t put them away (so we don’t stack them wrong)
- We’ll take trash to your bin but won’t haul it away
Everything else? We’ve got you covered.
Every Standard Clean includes:
- Dusting — all surfaces, furniture, and window sills
- Vacuuming — carpets, rugs, and floors
- Mopping — all hard floors
- Kitchens — counters, sink, exterior appliances, floor
- Bathrooms — toilet, shower, mirror, sink, floor
- Trash — emptied and replaced
Need fridge, oven, cabinets or windows interior done? Add them at booking.
Plus: All supplies provided, 100% satisfaction guarantee, and 24/7 text support.
GETTING STARTED
Every Standard Clean includes:
- Dusting — all surfaces, furniture, and window sills
- Vacuuming — carpets, rugs, and floors
- Mopping — all hard floors
- Kitchens — counters, sink, exterior appliances, floor
- Bathrooms — toilet, shower, mirror, sink, floor
- Trash — emptied and replaced
Need fridge, oven, cabinets or windows interior done? Add them at booking.
Plus: All supplies provided, 100% satisfaction guarantee, and 24/7 text support.
Yes. During booking, check the “Extras” section to add:
- Inside oven
- Inside refrigerator
- Inside cabinets
- Garage sweep
- Interior windows
- Finished basement
Already booked? Text/Call us at (307) 316-7009 and we’ll add extras to your upcoming service.
Yes, we currently serve:
- Cheyenne
- F.E. Warren AFB
- Ranchettes
- South Greeley
- Laramie
- Burns
- Pine Bluff
- Hillsdale
- Wellington
- Fort Collins
- Greeley
- Loveland
- Windsor
Not in these areas? Text us your address to (307) 316-7009 and we’ll check availability within 24 hours
Rates vary by home size, service type, and frequency. Get your instant estimate here.
Every Standard Clean includes:
- Dusting — all surfaces, furniture, and window sills
- Vacuuming — carpets, rugs, and floors
- Mopping — all hard floors
- Kitchens — counters, sink, exterior appliances, floor
- Bathrooms — toilet, shower, mirror, sink, floor
- Trash — emptied and replaced
- All supplies and equipments provided
- Need baseboards, fridge, oven cabinets, or windows interior done? Add them as extras at booking.
- Plus: 100% satisfaction guarantee, and 24/7 text support.
Yes. We bring everything! Cleaning products, equipment and supplies. You don’t need to provide a thing.
When you book your first service, an account is created automatically. Check your email for a “Set Your Password” link. Create your password, then log in anytime at our Customer Login page.
Already booked but never set a password? Text/Call us at (307) 316-7009 and we’ll send you a link.
MANAGE YOUR ACCOUNT
Click “Forgot Password” on the Customer Login page. We’ll email you a reset link. Didn’t get it? Check your spam folder or text us at (307) 316-7009 and we’ll send a manual reset.
Log into your account and update your address in your upcoming booking here. Alternatively, you can give us a call and we will update your address for you.
When you book service, an account is automatically created. Check your email for a “Set Your Password” link. Create a password, then log in at our Customer Login page anytime.
Click “Forgot Password” on the Customer Login page. We’ll email you a reset link. Didn’t get it? Check your spam folder or text us at (307) 316-7009 and we’ll send a manual reset.
Click Book Now → Pick your service → Choose your date and time. Add notes and payment method. Done in 60 seconds. Need help? Text/Call us at (307) 316-7009
Log into our Customer Portal → Go to “Payment Methods” → Add your new card and set as default. The old card will automatically be removed. Need help? Text/Call us at (307) 316-7009 and we’ll update it for you.
PRICING
Yes. Visit our booking page here for a real-time price. Or check the “Extras” section during booking for add-ons like oven, fridge, cabinets or window interior.
Rates vary by home size, service type, and frequency. Get your instant estimate here.
Yes. We clean up after contractors (dust, debris, and construction mess). Call or text us for a custom quote.
PRICING & POLICIES
Yes. Fully insured and bonded. Your home and our team are covered.
307 MAID
Last Updated: May 13, 2026
This privacy notice for 307 Maid (“Company,” “we,” “us,” or “our”), describes how and why we might collect, store, use, and/or share (“process”) your information when you use our services (“Services”), such as when you:
- Visit our website at https://307maid.com, or any website of ours that links to this privacy notice
- Engage with us in other related ways, including any sales, marketing, or events
- Book cleaning services through our website or other platforms
- Communicate with us via email, phone, or text
Questions or concerns? Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at [email protected].
SUMMARY OF KEY POINTS
This summary provides key points from our privacy notice. You can find more details about any of these topics in the sections below.
What personal information do we process? When you visit, use, or navigate our Services, we may process personal information depending on how you interact with 307 Maid and the Services, the choices you make, and the services you use.
Do we process any sensitive personal information? We do not process sensitive personal information.
Do we sell or share personal information? No. We have a strict policy against selling, renting, or sharing your personal information with third parties for their marketing purposes.
How do we process your information? We process your information solely to provide, improve, and administer our cleaning services, communicate with you about your service, for security and fraud prevention, and to comply with law.
In what situations do we share personal information? We share information only as necessary to provide our services (such as with your assigned cleaning professional) and to comply with legal obligations.
How do we keep your information safe? We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process.
What are your rights? Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal information, including the right to access, correct, or delete your data.
How do you exercise your rights? The easiest way to exercise your rights is by contacting us at [email protected]. We will consider and act upon any request in accordance with applicable data protection laws.
TABLE OF CONTENTS
- WHAT INFORMATION DO WE COLLECT?
- HOW DO WE PROCESS YOUR INFORMATION?
- WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
- DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
- HOW DO WE HANDLE YOUR SOCIAL LOGINS?
- HOW LONG DO WE KEEP YOUR INFORMATION?
- HOW DO WE KEEP YOUR INFORMATION SAFE?
- DO WE COLLECT INFORMATION FROM MINORS?
- WHAT ARE YOUR PRIVACY RIGHTS?
- CONTROLS FOR DO-NOT-TRACK FEATURES
- DO WYOMING RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
- DO WE MAKE UPDATES TO THIS NOTICE?
- HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
- HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?
WHAT INFORMATION DO WE COLLECT?
Personal information you disclose to us
In Short: We collect personal information that you provide to us.
We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.
Personal Information Provided by You. The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we collect may include the following:
- Names
- Phone numbers
- Email addresses
- Mailing addresses
- Billing addresses
- Usernames
- Passwords
- Contact preferences
- Contact or authentication data
- Service location addresses
- Special cleaning instructions
- Pet information
- Access codes or key locations
Sensitive Information. We do not process sensitive personal information.
Payment Data. We may collect data necessary to process your payment if you make purchases, such as your payment instrument number and the security code associated with your payment instrument. All payment data is processed securely by our third-party payment processors. We do not store complete credit card numbers on our servers.
Social Media Login Data. We may provide you with the option to register with us using your existing social media account details, like your Facebook, Google, or other social media account. If you choose to register in this way, we will collect the information described in the section called “HOW DO WE HANDLE YOUR SOCIAL LOGINS?” below.
All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.
Information automatically collected
In Short: Some information — such as your Internet Protocol (IP) address and/or browser and device characteristics — is collected automatically when you visit our Services.
We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services, and other technical information. This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes.
Like many businesses, we also collect information through cookies and similar technologies.
The information we collect includes:
- Log and Usage Data. Log and usage data is service-related, diagnostic, usage, and performance information our servers automatically collect when you access or use our Services. This log data may include your IP address, device information, browser type, settings, and information about your activity in the Services (such as date/time stamps, pages viewed, searches, and features used), device event information (such as system activity, error reports, and hardware settings).
- Device Data. We collect device data such as information about your computer, phone, tablet, or other device you use to access the Services. This may include your IP address, device and application identification numbers, location, browser type, hardware model, Internet service provider, operating system, and system configuration information.
- Location Data. We collect location data such as information about your device’s location, which can be either precise or imprecise. How much information we collect depends on the type and settings of the device you use. For example, we may use GPS and other technologies to collect geolocation data that tells us your current location (based on your IP address). You can opt out of allowing us to collect this information either by refusing access or by disabling your Location setting on your device. However, if you choose to opt out, you may not be able to use certain aspects of our Services.
HOW DO WE PROCESS YOUR INFORMATION?
In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law.
We process your personal information for a variety of reasons, depending on how you interact with our Services, including:
- To facilitate account creation and authentication — so you can create and log in to your account
- To deliver cleaning services — to provide you with the requested service
- To respond to user inquiries — to answer questions and solve issues
- To send administrative information — details about our services, policy changes, and similar information
- To fulfill and manage your orders — process payments and manage bookings
- To request feedback — to contact you about your use of our Services
- To send marketing communications — if in accordance with your preferences (you can opt out anytime)
- To protect our Services — fraud monitoring and prevention, security
- To evaluate and improve — identify usage trends and improve our Services
- To comply with legal obligations — respond to legal requests, establish or defend our legal rights
WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
In Short: We do not sell, rent, or share your personal information with third parties for their marketing purposes. Your information is shared only when absolutely necessary to provide our services or as required by law.
Our Commitment to Data Protection
We are committed to protecting your personal information. We do not and will not sell your personal information to third parties. We do not share, rent, or trade your personal information with other companies for their marketing purposes.
Limited Sharing for Service Delivery
We share your personal information only in the following limited circumstances:
Service Providers Who Assist Our Operations. We may share limited information with carefully selected service providers who perform functions on our behalf, including:
- Payment processing services
- Cloud storage providers
- Communications services
- Scheduling and booking platforms
All service providers are contractually obligated to: maintain confidentiality, use your information solely to provide services to us, implement appropriate security measures, and delete your information when no longer needed.
Cleaning Professionals. We share only the minimum information necessary with assigned cleaning professionals to perform your service:
- Service address and access instructions
- Your name and contact number (for service day only)
- Special cleaning instructions or preferences
- Pet information if relevant to service
Our cleaning professionals are bound by strict confidentiality agreements and are prohibited from using your information for any purpose other than providing the scheduled service.
Legal Requirements. We may disclose your information if required to do so by law or in response to valid requests by public authorities, including court orders, subpoenas, or government agency requests.
Business Transfers. In the unlikely event that our business is sold, merged, or reorganized, your information may be transferred as part of that transaction. You will be notified of any change in ownership and your options regarding your personal information.
Information We Never Share
We will never share:
- Your personal information with marketing companies
- Your email address with spam lists or advertisers
- Your home access codes with anyone except your assigned cleaner
- Information about when you are away from home
- Any information for purposes unrelated to providing cleaning services
Third-Party Services
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
In Short: We may use cookies and other tracking technologies to collect and store your information.
We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information.
Cookie Usage. We use both session and persistent cookies on our Services for various purposes including:
- Essential website cookies for authentication and security
- Analytics and customization cookies to understand how our Services are being used
- Advertising cookies to deliver relevant advertisements to you
You can control cookies through your browser settings. Most browsers allow you to refuse or delete cookies. Please note that if you choose to refuse cookies, you may not be able to use some features of our Services.
HOW DO WE HANDLE YOUR SOCIAL LOGINS?
In Short: If you choose to register or log in using a social media account, we may have access to certain information about you.
Our Services offer you the ability to register and log in using your third-party social media account details (like Facebook or Google logins). Where you choose to do this, we will receive certain profile information about you from your social media provider, which may include your name, email address, profile picture, and other information you choose to make public.
We will use the information we receive only for the purposes described in this privacy notice. Please note that we do not control, and are not responsible for, other uses of your personal information by your third-party social media provider.
HOW LONG DO WE KEEP YOUR INFORMATION?
In Short: We keep your information only as long as you’re our customer, then we delete it.
Our Simple Data Retention Policy
- Active Customers: We keep your information while you’re using our services
- Inactive Accounts: If you haven’t used our services for 12 months, we’ll email you asking if you want to keep your account. No response in 30 days? We delete everything
- When You Ask Us to Delete: We delete immediately (except what law requires us to keep for taxes)
- What We Must Keep by Law: Basic transaction records for 7 years (IRS requirement). These are stored securely and separately, and include only: Name, date of service, amount paid. No home access information is kept after account deletion
- Your Right to Be Forgotten: Email us anytime at [email protected] to request immediate deletion
HOW DO WE KEEP YOUR INFORMATION SAFE?
In Short: We aim to protect your personal information through organizational and technical security measures.
We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet can be guaranteed to be 100% secure. We cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Transmission of personal information to and from our Services is at your own risk.
DO WE COLLECT INFORMATION FROM MINORS?
In Short: We do not knowingly collect data from or market to children under 18 years of age.
We do not knowingly solicit data from or market to children under 18 years of age. By using the Services, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Services. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we may have collected from children under age 18, please contact us at [email protected].
WHAT ARE YOUR PRIVACY RIGHTS?
In Short: You may review, change, or terminate your account at any time.
Withdrawing your consent: If we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time by contacting us.
Opting out of marketing communications: You can unsubscribe from our marketing emails at any time by clicking the unsubscribe link in the emails we send, or by contacting us. You will then be removed from marketing lists. However, we may still communicate with you for service-related messages necessary for your account.
Account Information. If you would like to review or change the information in your account or terminate your account, you can:
- Log in to your account settings and update your user account
- Contact us using the information below
Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, we may retain some information to prevent fraud, troubleshoot problems, assist with investigations, enforce our legal terms, or comply with legal requirements.
Cookies. Most web browsers accept cookies by default. You can choose to remove or reject cookies, but this could affect certain features of our Services.
If you have questions or comments about your privacy rights, you may email us at [email protected].
CONTROLS FOR DO-NOT-TRACK FEATURES
Most web browsers and some mobile operating systems include a Do-Not-Track (“DNT”) feature you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage, no uniform technology standard for DNT signals has been finalized. As such, we do not currently respond to DNT browser signals. If a standard for online tracking is adopted that we must follow in the future, we will inform you in a revised version of this privacy notice.
DO WYOMING RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
In Short: Yes — and we honor your privacy rights as a Wyoming resident.
As a Wyoming-based company serving Wyoming customers, we take your privacy seriously. While Wyoming has not yet enacted a comprehensive consumer privacy law like some other states, we voluntarily adhere to industry best practices for data protection and privacy.
Our Wyoming Privacy Commitments
- ✓ No Data Sales — We have never and will never sell your data
- ✓ No Sensitive Data Processing — We don’t collect race, religion, health data, or other sensitive information
- ✓ No Profiling — We don’t use algorithms to make automated decisions about you
- ✓ Access Your Data — Request a copy of all personal data we have about you
- ✓ Correct Your Data — Found an error? Tell us and we’ll fix it
- ✓ Delete Your Data — Want us to delete everything? Just ask
- ✓ No Retaliation — We will never charge you more or provide worse service for exercising your privacy rights
How to Exercise Your Privacy Rights
Simply email us at [email protected] with your request. We will:
- Confirm receipt within 7 days
- Verify your identity (for your protection)
- Complete your request within 45 days
- Never charge you a fee for exercising your rights
DO WE MAKE UPDATES TO THIS NOTICE?
In Short: Yes, we will update this notice as necessary.
We may update this privacy notice from time to time. The updated version will be indicated by an updated “Last Updated” date and will be effective as soon as it is accessible. If we make material changes, we may notify you by posting a notice or by directly sending you a notification. We encourage you to review this privacy notice frequently.
HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
If you have questions or comments about this notice, you may contact us by email at [email protected], or by mail at:
307 Maid
Cheyenne, WY
United States
Phone: (307) 316-7009
HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?
Based on applicable laws, you may have the right to request access to the personal information we collect from you, change that information, or delete it. To request to review, update, or delete your personal information, please contact us at [email protected].
We will respond to your request within the timeframe required by applicable law.
© 2026 | 307 Maid. All rights reserved.
Terms
Last updated: May 13, 2026
1. Agreement to Terms
By accessing or using 307 Maid’s website (“we,” “us,” or “our”), you agree to be bound by these Terms & Conditions and all applicable laws. If you disagree with any part of these terms, please do not use our website.
2. Use License
We grant you a temporary, personal, non-commercial license to view materials on our website. You may not:
- Copy, modify, or distribute our content
- Use our materials for commercial purposes
- Reverse engineer any software on our site
- Remove copyright notices
- Mirror our content on another server
This license ends automatically if you violate these terms.
3. Disclaimer
Our website and materials are provided “as is.” We make no warranties, express or implied, including merchantability, fitness for a particular purpose, or non-infringement. We do not guarantee that our website will be error-free, secure, or uninterrupted.
4. Limitation of Liability
To the fullest extent permitted by Wyoming law, 307 Maid shall not be liable for any damages arising from your use or inability to use our website, including lost profits, data loss, or business interruption — even if we were advised of the possibility of such damages.
5. Errors & Changes
Our website may contain technical or typographical errors. We reserve the right to correct errors or update content at any time without notice.
6. External Links
Our website may link to third-party sites. We do not endorse or control these sites and are not responsible for their content. You use them at your own risk.
7. Changes to These Terms
We may update these Terms & Conditions at any time without notice. Your continued use of our website means you accept the current version.
8. Governing Law (Wyoming)
These terms shall be governed by and construed in accordance with the laws of the State of Wyoming, without regard to its conflict of law provisions. Any legal action related to these terms shall be filed exclusively in Laramie County, Wyoming.
9. Contact Us
Questions about these Terms? Contact us at:
307 Maid
[email protected]
(307) 316-7009
Cheyenne, Wyoming
For safety and liability reasons, we don’t handle:
- Biohazards — mold, bodily fluids, human/pet waste
- Pest issues — infestations, waste, or droppings
- Exterior cleaning — pressure washing, gutters, exterior windows
- Heavy lifting — moving heavy furniture or large items
- High ladders — anything above standard ladder height
- Hoarding situations — severe clutter or unsafe conditions
A few notes: - We don’t wet wipe light bulbs (risk of breakage)
- We don’t put away dishes (we’ll wash and leave to dry)
- We take trash to your bin but don’t haul it away
- Everything else? We’ve got you covered.
307 MAID
Effective Date: May 13, 2026
ARTICLE I – PARTIES AND ACCEPTANCE OF TERMS
Section 1.1 – Agreement
These Terms and Conditions of Service (“Agreement”) constitute a legally binding contract between 307 Maid, a Wyoming-based cleaning service (hereinafter “Company,” “we,” “us,” or “our”) and the individual or entity purchasing cleaning services (hereinafter “Customer,” “Client,” “you,” or “your”).
Section 1.2 – Acceptance
BY ENGAGING OUR SERVICES, ACCESSING OUR WEBSITE, BOOKING SERVICES THROUGH ANY PLATFORM, MAKING PAYMENT, OR ACCEPTING SERVICES FROM COMPANY, CUSTOMER EXPRESSLY ACKNOWLEDGES HAVING READ, UNDERSTOOD, AND AGREED TO BE BOUND BY ALL TERMS AND CONDITIONS SET FORTH HEREIN. If Customer does not agree to these terms, Customer must not book or accept services.
Section 1.3 – Capacity to Contract
Customer represents and warrants that: (a) Customer is at least eighteen (18) years of age; (b) Customer possesses the legal capacity to enter into binding contracts; (c) all registration information provided is accurate, current, and complete; and (d) Customer is authorized to engage services on behalf of any entity Customer represents.
Section 1.4 – Modification of Terms
Company reserves the right to modify these terms and conditions at any time. Continued use of services after posting of modified terms constitutes acceptance thereof. Current terms are available at https://307maid.com
ARTICLE II – SCOPE OF SERVICES
Section 2.1 – Service Description
Company provides residential and commercial cleaning services (hereinafter “Services”) at premises designated by Customer (hereinafter “Premises”).
Section 2.2 – Service Limitations
Company SHALL NOT provide the following services:
- Cleaning of unfinished basements or attics
- Chandelier detailing or cleaning of high-value light fixtures
- Animal or human waste removal beyond normal bathroom cleaning
- Biohazard cleanup including mold, sewage, or contamination
- Pressure washing or exterior window cleaning
- Any work requiring more than a standard two-step ladder or exceeding six (6) feet in height
- Pest infestation removal or cleaning
- Hoarding situations or junk removal
- Heavy furniture moving (items exceeding twenty (20) pounds)
- Cleaning of areas contaminated with bodily fluids outside normal bathroom use
- Carpet shampooing or specialized floor treatments unless specifically contracted
- Handling of hazardous materials
Section 2.3 – Service Standards
(a) Services shall be performed in a workmanlike manner consistent with residential cleaning industry standards. (b) Company does not guarantee perfection, removal of permanent stains, or restoration of damage. (c) “Clean” is defined as removal of visible surface dirt and dust using standard cleaning methods.
ARTICLE III – PRICING AND PAYMENT TERMS
Section 3.1 – Pricing Structure
(a) Prices are determined based on frequency of service, size of Premises, condition, and services requested. (b) Company reserves the right to adjust pricing based on actual conditions found at Premises.
Section 3.2 – Payment Terms
(a) Payment is due upon completion of Services and will be charged to the payment card on file. (b) Accepted payment methods include credit cards (Visa, Mastercard, American Express, Discover) and debit cards. (c) Cash payments are not accepted. (d) Company will place a temporary hold on payment cards prior to service.
Section 3.3 – Late Payment
(a) Payments not received within ten (10) days of invoice date shall incur a late fee of 1.5% per month or the maximum allowed by Wyoming law. (b) Company reserves the right to suspend or terminate Services for non-payment.
Section 3.4 – Price Adjustments
Company reserves the right to adjust quoted prices if: (i) Actual Premises conditions differ from description provided; (ii) Square footage is greater than represented; (iii) Additional services are requested; (iv) Undisclosed pets, smoking, or hazardous conditions are discovered; (v) Premises require more than standard cleaning.
Section 3.5 – Payment Authorization
By providing payment card information, Customer authorizes Company to charge all fees due under this Agreement. Customer agrees not to dispute credit card charges for services actually rendered without first attempting resolution directly with Company.
ARTICLE IV – SCHEDULING AND CANCELLATION
Section 4.1 – Scheduling
(a) Service times are subject to an arrival window of two (2) hours. (b) Company will use reasonable efforts to maintain consistent service teams but does not guarantee specific personnel. (c) You’ll receive a 15-minute heads-up text when we’re on our way.
Section 4.2 – Cancellation by Customer
(a) Cancellations or changes must be made at least forty-eight (48) hours before scheduled service to avoid fees. (b) Late cancellation or change fee: $79.00. (c) No-show situations where Customer is not present or Company cannot access Premises will be charged 100% of scheduled service price. (d) Cancellation must be made via email to [email protected], by text to (307) 316-7009, or through your customer portal.
Section 4.3 – Rescheduling
(a) Rescheduling requests made more than forty-eight (48) hours in advance incur no fee. (b) Services rescheduled with less than forty-eight (48) hours notice are subject to the $79 fee.
Section 4.4 – Cancellation by Company
Company reserves the right to cancel or refuse service for: (a) Unsafe or hazardous conditions; (b) Aggressive or threatening behavior; (c) Non-payment of previous services; (d) Violation of this Agreement.
ARTICLE V – INSURANCE AND LIABILITY
Section 5.1 – Insurance Coverage
(a) COMPANY’S TOTAL LIABILITY FOR ANY AND ALL CLAIMS ARISING FROM OR RELATED TO THIS AGREEMENT SHALL NOT EXCEED THE AMOUNT ACTUALLY PAID BY CUSTOMER FOR THE SPECIFIC SERVICE GIVING RISE TO THE CLAIM OR $500.00, WHICHEVER IS LESS. (b) IN NO EVENT SHALL COMPANY BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO: LOSS OF PROFITS, LOSS OF DATA, LOSS OF USE, LOSS OF GOODWILL, BUSINESS INTERRUPTION, EMOTIONAL DISTRESS, OR ANY OTHER INTANGIBLE LOSSES, REGARDLESS OF THE LEGAL THEORY AND WHETHER COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. (c) Company is not liable for damage to items valued over $500 unless specifically declared in writing prior to service with photographic documentation. (d) These limitations apply to the fullest extent permitted by Wyoming law.
Section 5.3 – Damage Claims
Section 5.3 – Damage Claims
(a) ALL damage claims must be reported in writing within twenty-four (24) hours of service completion to [email protected]. (b) Customer must provide photographic evidence of alleged damage. (c) Failure to report within 24 hours constitutes waiver of all claims related to that service.
Section 5.4 – Exclusions from Liability
Company shall NOT be liable for: (a) Pre-existing damage or normal wear and tear; (b) Loss of cash, jewelry, or valuables over $500 unless declared in writing; (c) Acts of God or force majeure; (d) Damage to improperly sealed surfaces; (e) Allergic reactions to standard cleaning products unless disclosed in writing prior to service.
ARTICLE VI – INDEMNIFICATION
Customer agrees to indemnify and hold harmless Company from any claims arising from: (a) Customer’s breach of this Agreement; (b) Customer’s negligence; (c) Conditions at Premises not disclosed; (d) Injury caused by Customer’s pets.
ARTICLE VII – ACCESS AND SECURITY
Section 7.1 – Access Requirements
(a) Customer shall provide safe access to Premises at scheduled service times. (b) Customer is responsible for providing keys, access codes, or other means of entry. (c) Customer shall disarm security systems or provide necessary codes.
Section 7.2 – Premises Conditions
Customer warrants that: (a) Premises are safe for service; (b) All hazardous conditions have been disclosed; (c) Utilities (water, electricity) are available; (d) Pets are secured or Company has been notified.
Section 7.3 – Valuable Items
Customer is solely responsible for securing cash, jewelry, and valuable items. Company is not responsible for items left unsecured.
ARTICLE VIII – EMPLOYEE RELATIONS
Section 8.1 – Non-Solicitation
Customer agrees not to solicit or hire any Company employee or contractor for private cleaning services outside of Company for eighteen (18) months after last service. Violation will result in liquidated damages of $2,500.00 per individual solicited.
Section 8.2 – Employee Conduct
Company employees are instructed to maintain professional conduct at all times. Customer shall not request employees to perform services outside scope of this Agreement.
ARTICLE IX – CONFIDENTIALITY AND PRIVACY
Section 9.1 – Confidential Information
Customer information will not be shared with third parties except as required by law. Company may take photographs for quality assurance and documentation purposes.
Section 9.2 – Marketing Use
Company reserves the right to use before/after photographs for marketing purposes, provided Customer’s personal information is not disclosed. Customer may opt out by written notice.
ARTICLE X – DISPUTE RESOLUTION
Section 10.1 – Governing Law
This Agreement shall be governed by the laws of the State of Wyoming, without regard to conflict of law principles. Any legal action shall be filed exclusively in Laramie County, Wyoming.
Section 10.2 – Mandatory Arbitration
ANY DISPUTE ARISING OUT OF THIS AGREEMENT SHALL BE RESOLVED THROUGH BINDING ARBITRATION IN CHEYENNE, WYOMING. The arbitrator’s decision shall be final and binding.
Section 10.3 – Class Action Waiver
CUSTOMER WAIVES ANY RIGHT TO BRING CLAIMS ON A CLASS OR REPRESENTATIVE BASIS.
Section 10.4 – Small Claims Exception
Either party may bring claims in small claims court if within jurisdictional limits.
Section 10.5 – Attorney Fees
The substantially prevailing party shall be entitled to recover reasonable attorneys’ fees and costs.
Section 10.6 – Limitation Period for Claims
Any claim must be brought within six (6) months after the cause of action accrues or it shall be forever barred.
ARTICLE XI – SATISFACTION GUARANTEE
Section 11.1 – Service Warranty
(a) Company warrants Services will be performed in a professional manner. (b) Re-clean requests must be made within twenty-four (24) hours of service completion. (c) Company will re-clean reported areas at no additional charge within seven (7) days. (d) If Customer is still not satisfied after re-clean, Company will issue a full refund.
Section 11.2 – Disclaimer of Warranties
ALL SERVICES ARE PROVIDED “AS IS.” COMPANY DISCLAIMS ALL IMPLIED WARRANTIES TO THE MAXIMUM EXTENT PERMITTED BY WYOMING LAW.
ARTICLE XII – TERMINATION
Section 12.1 – Termination by Either Party
Either party may terminate this Agreement: (a) Immediately upon written notice for material breach; (b) For recurring services, with forty-eight (48) hours written notice.
Section 12.2 – Effect of Termination
Upon termination, all outstanding payments become immediately due. Provisions relating to payment, liability, indemnification, and dispute resolution shall survive termination.
ARTICLE XIII – FORCE MAJEURE
Neither party shall be liable for failure to perform due to causes beyond reasonable control, including acts of God, natural disasters, war, pandemic, or government actions.
ARTICLE XIV – MISCELLANEOUS PROVISIONS
Section 14.1 – Entire Agreement
This Agreement constitutes the entire agreement between parties and supersedes all prior agreements.
Section 14.2 – Severability
If any provision is held invalid, the remaining provisions shall continue in full force and effect.
Section 14.3 – Waiver
No waiver of any provision shall be effective unless in writing.
Section 14.4 – Assignment
Customer may not assign this Agreement without Company’s written consent.
Section 14.5 – Notices
All notices shall be sent to [email protected] or to addresses provided at booking.
ARTICLE XV – RECURRING SERVICE TERMS
(a) Recurring service rates are contingent upon maintaining agreed frequency. (b) Minimum commitment: Customers receiving recurring service discounts must complete at least four (4) consecutive services. (c) Early termination: If Customer cancels before completing four (4) services, the difference between discounted recurring rate and standard one-time rate will be charged for all completed services.
ARTICLE XVI – CONTACT INFORMATION
307 Maid
Cheyenne, WY
United States
Email: [email protected]
Phone/Text: (307) 316-7009
Website: https://307maid.com
Business Hours:
Monday – Saturday: 8:00 AM – 6:00 PM
Sunday: Closed (but online booking available 24/7)
All cancellations, complaints, and claims must be sent to [email protected]
BY CLICKING “I AGREE,” “BOOK NOW,” OR OTHERWISE USING OUR SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS AND CONDITIONS.
Last Updated: May 13, 2026
© 2026 | 307 Maid. All rights reserved.
No. Never. Cancel anytime — just give us 48 hours notice. Less than 48 hours? $79 fee applies.
THE DAY OF SERVICE
We place a temporary hold on your card the day before — no charge yet. After we clean, we charge the card and email your receipt. That’s it.
Be home, give a code, use a lockbox or hide a key. Recurring? Lockbox or smart lock recommended.
To account for travel and variations in cleaning times between appointments, we extend a 2-hour arrival window to your cleaning pros. If they will be later than the arrival window, we will contact you as soon as possible to make arrangements in the event that your service time needs to be adjusted or rescheduled to another day. This is a very rare occurrence, but we want to make sure we have solutions in place, should the need arise.
Yes. See our full checklist here
Here’s what you get in our 100% Satisfaction Guaranteed cleaning service
Here are some things you can do to prepare for your cleaning
- Clear clutter — toys, clothes, personal items off floors and surfaces
- Secure pets — in a separate room or make arrangements
- Share access — unlock doors or provide a code (add during booking)
- Note preferences — special instructions or product requests? Tell us beforehand.
Our cleaning pros reserve the right to reassess the scope of the job if they feel your home needs significantly more work than what was booked. We’ll let you know.
If anything changes with your bookingJust give us 48 hours notice if anything major changes. We just want to make sure we have the right team, time, and supplies to do the job right. No surprises, no shortcuts.
Yes. Cash works. Or we can add it to your card — just tell us the amount.
TRUST & SAFETY
Not happy? We’ll re-clean for free within 7 days. Still not satisfied? Full refund. No questions asked.
Absolutely. We use 256-bit encryption and SSL security — the same as online banks. We never charge until after we clean and we never share your info.
Yes. Every cleaner is background-checked, interviewed in person, and approved by our family first. We don’t send anyone we wouldn’t trust in our own home.
Not happy? Contact us within 24 hours. We’ll re-clean for free within 7 days. Still not satisfied? Full refund. No questions asked.
Yes. The same trusted team, every time.
Text or call us immediately at (307) 316-7009. We’ll make it right — usually within 72 hours.
Yes. Every cleaner. Background check, identity verification, and in-person interview. No exceptions.