Privacy Policy

Name: 307 Maid
Address: Cheyenne, WY
Telephone: (307) 316-7009

Last Updated: May 13, 2026

This privacy notice for 307 Maid (“Company,” “we,” “us,” or “our”), describes how and why we might collect, store, use, and/or share (“process”) your information when you use our services (“Services”), such as when you:

Visit our website at https://307maid.com, or any website of ours that links to this privacy notice
Engage with us in other related ways, including any sales, marketing, or events
Book cleaning services through our website or other platforms
Communicate with us via email, phone, or text

Questions or concerns? Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at [email protected].

SUMMARY OF KEY POINTS

This summary provides key points from our privacy notice. You can find more details about any of these topics in the sections below.

What personal information do we process? When you visit, use, or navigate our Services, we may process personal information depending on how you interact with 307 Maid and the Services, the choices you make, and the services you use.

Do we process any sensitive personal information? We do not process sensitive personal information.

Do we sell or share personal information? No. We have a strict policy against selling, renting, or sharing your personal information with third parties for their marketing purposes.

How do we process your information? We process your information solely to provide, improve, and administer our cleaning services, communicate with you about your service, for security and fraud prevention, and to comply with law.

In what situations do we share personal information? We share information only as necessary to provide our services (such as with your assigned cleaning professional) and to comply with legal obligations.

How do we keep your information safe? We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process.

What are your rights? Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal information, including the right to access, correct, or delete your data.

How do you exercise your rights? The easiest way to exercise your rights is by contacting us at [email protected]. We will consider and act upon any request in accordance with applicable data protection laws.

WHAT INFORMATION DO WE COLLECT?
HOW DO WE PROCESS YOUR INFORMATION?
WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
HOW DO WE HANDLE YOUR SOCIAL LOGINS?
HOW LONG DO WE KEEP YOUR INFORMATION?
HOW DO WE KEEP YOUR INFORMATION SAFE?
DO WE COLLECT INFORMATION FROM MINORS?
WHAT ARE YOUR PRIVACY RIGHTS?
CONTROLS FOR DO-NOT-TRACK FEATURES
DO WYOMING RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
DO WE MAKE UPDATES TO THIS NOTICE?
HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

WHAT INFORMATION DO WE COLLECT?

Personal information you disclose to us

In Short: We collect personal information that you provide to us.

We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.

Personal Information Provided by You. The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we collect may include the following:

Names
Phone numbers
Email addresses
Mailing addresses
Billing addresses
Usernames
Passwords
Contact preferences
Contact or authentication data
Service location addresses
Special cleaning instructions
Pet information
Access codes or key locations

Sensitive Information. We do not process sensitive personal information.

Payment Data. We may collect data necessary to process your payment if you make purchases, such as your payment instrument number and the security code associated with your payment instrument. All payment data is processed securely by our third-party payment processors. We do not store complete credit card numbers on our servers.

Social Media Login Data. We may provide you with the option to register with us using your existing social media account details, like your Facebook, Google, or other social media account. If you choose to register in this way, we will collect the information described in the section called “HOW DO WE HANDLE YOUR SOCIAL LOGINS?” below.

All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.

Information automatically collected

In Short: Some information — such as your Internet Protocol (IP) address and/or browser and device characteristics — is collected automatically when you visit our Services.

We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services, and other technical information. This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes.

Like many businesses, we also collect information through cookies and similar technologies.

The information we collect includes:

Log and Usage Data. Log and usage data is service-related, diagnostic, usage, and performance information our servers automatically collect when you access or use our Services. This log data may include your IP address, device information, browser type, settings, and information about your activity in the Services (such as date/time stamps, pages viewed, searches, and features used), device event information (such as system activity, error reports, and hardware settings).
Device Data. We collect device data such as information about your computer, phone, tablet, or other device you use to access the Services. This may include your IP address, device and application identification numbers, location, browser type, hardware model, Internet service provider, operating system, and system configuration information.
Location Data. We collect location data such as information about your device’s location, which can be either precise or imprecise. How much information we collect depends on the type and settings of the device you use. For example, we may use GPS and other technologies to collect geolocation data that tells us your current location (based on your IP address). You can opt out of allowing us to collect this information either by refusing access or by disabling your Location setting on your device. However, if you choose to opt out, you may not be able to use certain aspects of our Services.

HOW DO WE PROCESS YOUR INFORMATION?

In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law.

We process your personal information for a variety of reasons, depending on how you interact with our Services, including:

To facilitate account creation and authentication — so you can create and log in to your account
To deliver cleaning services — to provide you with the requested service
To respond to user inquiries — to answer questions and solve issues
To send administrative information — details about our services, policy changes, and similar information
To fulfill and manage your orders — process payments and manage bookings
To request feedback — to contact you about your use of our Services
To send marketing communications — if in accordance with your preferences (you can opt out anytime)
To protect our Services — fraud monitoring and prevention, security
To evaluate and improve — identify usage trends and improve our Services
To comply with legal obligations — respond to legal requests, establish or defend our legal rights

WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

In Short: We do not sell, rent, or share your personal information with third parties for their marketing purposes. Your information is shared only when absolutely necessary to provide our services or as required by law.

Our Commitment to Data Protection

We are committed to protecting your personal information. We do not and will not sell your personal information to third parties. We do not share, rent, or trade your personal information with other companies for their marketing purposes.

Limited Sharing for Service Delivery

We share your personal information only in the following limited circumstances:

Service Providers Who Assist Our Operations. We may share limited information with carefully selected service providers who perform functions on our behalf, including:

Payment processing services
Cloud storage providers
Communications services
Scheduling and booking platforms

All service providers are contractually obligated to: maintain confidentiality, use your information solely to provide services to us, implement appropriate security measures, and delete your information when no longer needed.

Cleaning Professionals. We share only the minimum information necessary with assigned cleaning professionals to perform your service:

Service address and access instructions
Your name and contact number (for service day only)
Special cleaning instructions or preferences
Pet information if relevant to service

Our cleaning professionals are bound by strict confidentiality agreements and are prohibited from using your information for any purpose other than providing the scheduled service.

Legal Requirements. We may disclose your information if required to do so by law or in response to valid requests by public authorities, including court orders, subpoenas, or government agency requests.

Business Transfers. In the unlikely event that our business is sold, merged, or reorganized, your information may be transferred as part of that transaction. You will be notified of any change in ownership and your options regarding your personal information.

Information We Never Share

We will never share:

Your personal information with marketing companies
Your email address with spam lists or advertisers
Your home access codes with anyone except your assigned cleaner
Information about when you are away from home
Any information for purposes unrelated to providing cleaning services

Third-Party Services

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

In Short: We may use cookies and other tracking technologies to collect and store your information.

We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information.

Cookie Usage. We use both session and persistent cookies on our Services for various purposes including:

Essential website cookies for authentication and security
Analytics and customization cookies to understand how our Services are being used
Advertising cookies to deliver relevant advertisements to you

You can control cookies through your browser settings. Most browsers allow you to refuse or delete cookies. Please note that if you choose to refuse cookies, you may not be able to use some features of our Services.

HOW DO WE HANDLE YOUR SOCIAL LOGINS?

In Short: If you choose to register or log in using a social media account, we may have access to certain information about you.

Our Services offer you the ability to register and log in using your third-party social media account details (like Facebook or Google logins). Where you choose to do this, we will receive certain profile information about you from your social media provider, which may include your name, email address, profile picture, and other information you choose to make public.

We will use the information we receive only for the purposes described in this privacy notice. Please note that we do not control, and are not responsible for, other uses of your personal information by your third-party social media provider.

HOW LONG DO WE KEEP YOUR INFORMATION?

In Short: We keep your information only as long as you’re our customer, then we delete it.

Our Simple Data Retention Policy

Active Customers: We keep your information while you’re using our services
Inactive Accounts: If you haven’t used our services for 12 months, we’ll email you asking if you want to keep your account. No response in 30 days? We delete everything
When You Ask Us to Delete: We delete immediately (except what law requires us to keep for taxes)
What We Must Keep by Law: Basic transaction records for 7 years (IRS requirement). These are stored securely and separately, and include only: Name, date of service, amount paid. No home access information is kept after account deletion
Your Right to Be Forgotten: Email us anytime at [email protected] to request immediate deletion

HOW DO WE KEEP YOUR INFORMATION SAFE?

In Short: We aim to protect your personal information through organizational and technical security measures.

We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet can be guaranteed to be 100% secure. We cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Transmission of personal information to and from our Services is at your own risk.

DO WE COLLECT INFORMATION FROM MINORS?

In Short: We do not knowingly collect data from or market to children under 18 years of age.

We do not knowingly solicit data from or market to children under 18 years of age. By using the Services, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Services. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we may have collected from children under age 18, please contact us at [email protected].

WHAT ARE YOUR PRIVACY RIGHTS?

In Short: You may review, change, or terminate your account at any time.

Withdrawing your consent: If we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time by contacting us.

Opting out of marketing communications: You can unsubscribe from our marketing emails at any time by clicking the unsubscribe link in the emails we send, or by contacting us. You will then be removed from marketing lists. However, we may still communicate with you for service-related messages necessary for your account.

Account Information. If you would like to review or change the information in your account or terminate your account, you can:

Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, we may retain some information to prevent fraud, troubleshoot problems, assist with investigations, enforce our legal terms, or comply with legal requirements.

Cookies. Most web browsers accept cookies by default. You can choose to remove or reject cookies, but this could affect certain features of our Services.

If you have questions or comments about your privacy rights, you may email us at [email protected].

CONTROLS FOR DO-NOT-TRACK FEATURES

Most web browsers and some mobile operating systems include a Do-Not-Track (“DNT”) feature you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage, no uniform technology standard for DNT signals has been finalized. As such, we do not currently respond to DNT browser signals. If a standard for online tracking is adopted that we must follow in the future, we will inform you in a revised version of this privacy notice.

DO WYOMING RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?

In Short: Yes — and we honor your privacy rights as a Wyoming resident.

As a Wyoming-based company serving Wyoming customers, we take your privacy seriously. While Wyoming has not yet enacted a comprehensive consumer privacy law like some other states, we voluntarily adhere to industry best practices for data protection and privacy.

Our Wyoming Privacy Commitments

✓ No Data Sales — We have never and will never sell your data
✓ No Sensitive Data Processing — We don’t collect race, religion, health data, or other sensitive information
✓ No Profiling — We don’t use algorithms to make automated decisions about you
✓ Access Your Data — Request a copy of all personal data we have about you
✓ Correct Your Data — Found an error? Tell us and we’ll fix it
✓ Delete Your Data — Want us to delete everything? Just ask
✓ No Retaliation — We will never charge you more or provide worse service for exercising your privacy rights

How to Exercise Your Privacy Rights

Simply email us at [email protected] with your request. We will:

Confirm receipt within 7 days
Verify your identity (for your protection)
Complete your request within 45 days
Never charge you a fee for exercising your rights

DO WE MAKE UPDATES TO THIS NOTICE?

In Short: Yes, we will update this notice as necessary.

We may update this privacy notice from time to time. The updated version will be indicated by an updated “Last Updated” date and will be effective as soon as it is accessible. If we make material changes, we may notify you by posting a notice or by directly sending you a notification. We encourage you to review this privacy notice frequently.

HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

If you have questions or comments about this notice, you may contact us by email at [email protected], or by mail at:

307 Maid
Cheyenne, WY
United States

Phone: (307) 316-7009

HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

Based on applicable laws, you may have the right to request access to the personal information we collect from you, change that information, or delete it. To request to review, update, or delete your personal information, please contact us at [email protected].

We will respond to your request within the timeframe required by applicable law.